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Operator Knowledge Base
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FAQs
Application Process
What Should I do Upon Receiving a Notification of a New Customer?
What Steps Should I Take if a Customer Visits My Store and Wants to Sign Up for an Anytime Mailbox Account?
Why Do Some Customers have Red Triangles Next to their Name?
Can I Undo an Application Approval?
If I Reject an Application, Does it Close the Customers Account?
Why Are there Applications Showing Under the Direct Box on the Dashboard, but No Documents Have Been Submitted?